Frequently asked questions

Frequently asked questions

Do you have any questions about our organization or our various facilities? Here are the answers to the questions we are frequently asked:
What is Loisirs Sportifs Côte-des-Neiges-Notre-Dame-de-Grâce?

Loisirs Sportifs Côte-des-Neiges-Notre-Dame-de-Grâce is a non-profit organization working in the field of sports and recreation since November 21, 1996.

Our organization, linked with the city of Montreal by various partnership agreements, manages aquatic and sports facilities in the Côte-des-Neiges – Notre-Dame-de-Grâce borough, our proud partner.

In short, Loisirs sportifs Côte-des-Neiges-Notre-Dame-de-Grâce is: 6 sports centers – 5 gymnasiums – 3 swimming pools – 3 aquatic clubs – 3 day camps – 2 weight rooms – 2 sports leagues – 1 bistro – 1 boutique – 25,000+ users and 500,000+ annual visits

The Côte-des-Neiges Sports Center (4880 Van Horne Avenue), the Notre-Dame-de-Grâce Sports Center (6445 Monkland Avenue) and the Notre-Dame-de-Grâce Pool (3760 Decarie Boulevard) are our three main centers that citizens identify with the most, with a strong sense of belonging. To learn more about your organization, we invite you to visit our history page.

What are the mission, vision, values and commitments of Loisirs Sportifs CDN-NDG?

Our mission is to contribute in a sustainable way to the development of an active and healthy community.

Our vision is to encourage the community to adopt and maintain an active and healthy lifestyle.

Our values: passion – collaboration – commitment – diversity and inclusion – fun and well-being.

Our commitments : The human being is at the center of our organization. – A competent, dedicated and passionate team. – A variety of physical activity and sports programs and quality services. – Accessible, clean and safe facilities.

Are free swims free for all?

Yes, free swims at our 3 main pools (CSCDN, CSNDG and DECARIE) are free for all Montrealers.

For a pleasant and safe bathing experience for all, we invite you to read the rules and regulations of our pools.

These rules are available at the top of the free bathing schedule pages.

Is it possible to rent your pools, gyms, or multifunctional rooms for a given activity or sporting event?

Yes, it is possible to rent our premises for a given activity or sporting event.

However, rental opportunities are limited due to the many activities we offer to citizens.

All rental requests must be received at least 15 working days prior to any activity or event.

A rental request does not guarantee the availability of the premises or equipment.

We therefore suggest that you apply as soon as possible.

For more information on our rental terms and conditions, please visit these pages:

Does your refund policy comply with the Consumer Protection Act?

Yes, we have a refund policy in accordance with the Consumer Protection Act. In summary, if you cancel your registration:

Before the first class / training / camp day: No fee will be charged for cancellation of a class / training / camp registration.

After the first class/training/camp day: It is possible to cancel at any time a registration for a course / training / camp but a fee equivalent to the number of courses / trainings or days spent at the camp will be deducted from the registration amount; in addition to a penalty corresponding to the lesser of the following amounts: $50 or 10% of the value of the remaining courses / trainings / days

For details, please see our refund policy.

Do you have any other questions, comments or suggestions?

We value the questions, comments and suggestions of citizens, sport groups and partners. Do not hesitate to contact us by using our various contact forms located in the side menu on the top right.

© Loisirs Sportifs CDN-NDG | An active and healthy community since November 21, 1996!