Privacy Policy

This privacy statement was last modified on 11/06/2024, last checked on 11/06/2024, and applies to citizens and legal permanent residents of Canada.

 

In this privacy statement, we explain what we do with the data we obtain about you through https://www.lscdndg.org/en. We advise you to carefully read this statement. In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this through this privacy statement;
• we aim to limit our collection of personal data to only the personal data necessary for legitimate purposes;
• we first ask for explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and demand the same from parties that process them;
• we respect your right to access, correct, or delete your personal data if you so request.

If you have any questions or want to know exactly what data we keep, please contact us.

 

1. Purpose and categories of data

We may collect or receive personal information for a number of reasons related to our business activities, including the following:

 

1.1 Contact – By phone, mail, email and/or web forms

The following categories of data are collected:

• First and last name
• Account name or pseudonym
• Home or other physical address, including street name and city or town name
• Email address
• Telephone number
• IP address
• Date of birth
• Gender
• Signature

Retention period: We determine the retention period based on set criteria or goals. However, our retention policy is to retain customer personal information for at least 6 years for archival, verification, and compliance purposes.

 

1.2 Payments

The following categories of data are collected:

• First and last name
• Home or other physical address, including street name and city or town name
• Email address
• Telephone number
• IP address
• Date of birth
• Gender
• Signature
• Financial information such as bank account or credit card number

Retention period: We determine the retention period based on set criteria or goals. However, our retention policy is to retain customer personal information for at least 6 years for archival, verification, and compliance purposes.

 

1.3 Account registration

The following categories of data are collected:

• First and last name
• Account name or pseudonym
• Home or other physical address, including street name and city or town name
• Email address
• Telephone number
• IP address
• Date of birth
• Geolocation data
• Gender
• Social Insurance Number*
• Signature
• Financial information such as bank account or credit card number
• Health insurance information

Retention period: We determine the retention period based on set criteria or goals. However, our retention policy is to retain customer personal information for at least 6 years for archival, verification, and compliance purposes.

*We collect the Social Insurance Number (SIN) only for day camps to issue RL-24 slips for childcare expenses, in accordance with Revenu Québec requirements. We do not collect SINs for any other purposes.

 

1.4 Newsletters

The following categories of data are collected:

• First and last name
• Account name or pseudonym
• Email address

Retention period: We determine the retention period based on set criteria or goals. However, our retention policy is to retain customer personal information for at least 6 years for archival, verification, and compliance purposes.

 

1.5 To support the services or products your customer wants to purchase or has purchased

The following categories of data are collected:

• First and last name
• Account name or pseudonym
• Home or other physical address, including street name and city or town name
• Email address
• Telephone number

Retention period: We determine the retention period based on set criteria or goals. However, our retention policy is to retain customer personal information for at least 6 years for archival, verification, and compliance purposes.

 

1.6 To be able to comply with legal obligations

The following categories of data are collected:

• First and last name
• Account name or pseudonym
• Home or other physical address, including street name and city or town name
• Email address
• Telephone number
• Date of birth
• Gender
• Social security number
• Signature
• Health insurance information
• Medical information
• Insurance policy number

Retention period: We determine the retention period based on set criteria or goals. However, our retention policy is to retain customer personal information for at least 6 years for archival, verification, and compliance purposes.

 

1.7 Compile and analyze statistics for website improvement

The following categories of data are collected:

• IP address
• Information about internet activity, including but not limited to browsing history, search history, and information about a consumer’s interaction with a website, application, or internet advertisement
• Geolocation data

Retention period: We determine the retention period based on set criteria or goals. However, our retention policy is to retain customer personal information for at least 6 years for archival, verification, and compliance purposes.

 

1.8 To be able to provide personalized products and services

The following categories of data are collected:

• First and last name
• Account name or pseudonym
• Home or other physical address, including street name and city or town name
• Email address
• Telephone number
• Date of birth
• Geolocation data
• Gender
• Signature
• Physical characteristics or description

 

1.9 Sharing data with a third party

The following categories of data are collected:

• IP address
• Information about internet activity, including but not limited to browsing history, search history, and information about a consumer’s interaction with a website, application, or internet advertisement
• Geolocation data

Retention period: We determine the retention period based on set criteria or goals. However, our retention policy is to retain customer personal information for at least 6 years for archival, verification, and compliance purposes.

 

2. Disclosure practices

We disclose personal information if required by law or by court order, in response to a law enforcement agency, to the extent permitted by other provisions of the law, to provide information, or for an investigation into a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyer and will be transferred to the new owners.

 

3. How we respond to Do Not Track requests & Global Privacy Control

Our website does not support the Do Not Track (DNT) HTTP request header and does not respond to it.

 

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. We have entered into a data processing agreement with Google (for the Google Analytics service).

• Google may not use the data for any other Google service.
• Inclusion of full IP addresses is blocked by us.

 

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use include:

• Login security
• DKIM, SPF, DMARC, and other specific DNS settings
• Encryption (START)TLS/SSL/DANE
• HTTP Strict Transport Security and related security headers, as well as browser policies
• Website hardening/security features
• Vulnerability detection
• Hardware security measures that contain or process personal data

 

6. Third-Party Websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend reading the privacy statements of these websites before using them.

Furthermore, we do not share or disclose your personal data to other recipients except for the following purposes:

• SPORTS-PLUS

Purpose of data transfer: Registration for courses and activities (SPORTS-PLUS)
Country or state where this service provider is located: Canada
SPORTS-PLUS Privacy Policy: https://www.logiciels-sport-plus.com/Legal

• PAYPAL

Purpose of data transfer: Registration for certain courses, activities, or sports events (PAYPAL)
Country or state where this service provider is located: Canada
PAYPAL Privacy Policy: https://www.paypal.com/myaccount/privacy/privacyhub?locale.x=fr_CA

 

7. Changes to this privacy statement

We reserve the right to modify this privacy statement. It is recommended to regularly consult this privacy statement to be informed of any changes. Additionally, we will actively inform you to the extent possible.

 

8. Accessing and modifying your data

If you have any questions or want to know the personal data we store about you, please contact us. Please ensure to always clearly identify yourself, so that we are certain not to modify or delete data from the wrong person. We will only provide the requested information upon receipt of a verifiable consumer request. You can contact us using the information below.

You have the following rights regarding your personal data:

• You can send a request to access the data about you that we process.
• You can request an overview, in a commonly used format, of the data we process about you.
• You can request correction or deletion of data if it is incorrect or no longer relevant. Where appropriate, the amended information will be provided to third parties with access to the information in question.
• You have the right to withdraw your consent at any time, subject to contractual or legal restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
• You have the right to address to our organization an objection regarding any non-compliance with the PIPEDA, and if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
• We will provide access to personal information in an alternative format to any individual with a sensory disability and the right to access personal information under PIPEDA, where the individual requests that it be transmitted in this alternative format if (a) a version of the information exists in this format already; or (b) conversion to this format is reasonable and necessary to enable the individual to exercise their rights.

 

9. Children

Our website is not designed for children (i.e., under 18 years old), and it is not our intention to collect personal data from children under the age of consent in their country of residence. We therefore ask children under the age of consent not to send us any personal data.

 

10. Retention and Destruction of Personal Information

Unless a minimum retention period is required by applicable law or regulation, Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce will only retain personal information for the duration necessary to fulfill the purposes for which it was collected.

Personal information used by Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce to make a decision about an individual must be retained for at least one year following the decision or even seven years after the end of the fiscal year in which the decision was made if it has tax implications, such as in the case of employment termination circumstances.

At the end of the retention period or when personal information is no longer needed, Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce will ensure:

• It is destroyed by a commercial shredding service or by electronic data deletion; or
• It is anonymized (meaning it can no longer irreversibly identify the person, and it is no longer possible to link the person to the personal information) for use for serious and legitimate purposes.

The destruction of information by Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce must be carried out securely to ensure the protection of this information.

This section may be supplemented by any policy or procedure adopted by Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce regarding the retention and destruction of personal information, if applicable. Please contact the Privacy Officer of Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce (indicated in this policy) for more information.

 

11. The Consequences of Refusing to Provide Personal Data at Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce

In the context of Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce, refusing to provide personal data can have several specific consequences. Firstly, access to activities and programs offered by the organization may be restricted. Many sports and leisure associations require personal information for registration in courses, events, or competitions to ensure participant safety and effective management. Without this data, it may be difficult, if not impossible, to fully participate in the offered activities.

Additionally, refusing to share personal information can limit communication between the organization and participants. Important updates regarding class schedules, program changes, or emergency notifications are often sent via email or phone. Not providing this information can prevent participants from receiving essential communications.

Furthermore, for safety and health reasons, information such as medical history or emergency contacts is sometimes required. Without this data, the organization may not be able to ensure a safe environment tailored to each participant’s needs, which could compromise their well-being during sports activities.

Finally, on the administrative side, the lack of complete personal data can complicate the management of registrations and payments, as well as the planning of necessary resources for activities. In summary, while personal data protection is an important right, not providing it can significantly restrict access to the services and benefits offered by Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce.

 

12. Contact Information for Our Organization

Here is the contact information for the headquarters of Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce:

 

4880 avenue Van Horne, Montreal, QC H3W 1J3 Canada
Website: https://www.lscdndg.org
Email: webmaster(at)lscdndg(dot)org
Phone number: (514) 342-9988

 

13. Appointment of a Privacy Officer (RPRP)

We have appointed Adama Diop as the Privacy Officer (RPRP) for our organization, to whom any complaints or inquiries can be directed:

 

• Electronically: contact form

• By email: webmaster(at)lscdndg(dot)org

• By mail: 4880 avenue Van Horne, Montreal, QC H3W 1J3

 

14. Data Requests

For the most frequent requests, we also offer the option to use our data request form.

First Name

Last Name

Email

 Send a request for access to data we process about you.

 Send a request to delete data if it is no longer relevant.

 Send a request to receive an export file of data we process about you.

 

This page was last modified on 11/06/2024, last checked on 11/06/2024, and applies to citizens and legal permanent residents of Canada.

 

1. Introduction

Our website, https://www.lscdndg.org (hereinafter: “the website”) uses cookies and other related technologies (for simplicity, all these technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

 

2. What are cookies?

A cookie is a small simple file sent with the pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored in it may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

 

3. What are scripts?

A script is a piece of code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

 

4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or image on a website, used to monitor traffic on a website. To do this, various data about you is stored using web beacons.

 

5. Third parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data reliably or securely. Some parties, such as Google, should be regarded as independent data controllers. We recommend that you read the privacy statements of these companies.

 

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website, and, for example, the items remain in your shopping cart until you have paid.

 

6.2 Statistical cookies

We use statistical cookies to optimize the website experience for our users. With these statistical cookies, we get insights into the usage of our website.

 

6.3 Marketing/tracking cookies

Marketing/tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

 

7. Cookies placed

 

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted, or block your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie policy. If you have a complaint about how we handle your data, we would like to hear from you.

 

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change your internet browser settings so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

 

10. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

4880 Van Horne Avenue, Montreal, QC H3W 1J3 Canada
Website : https://www.lscdndg.org/en
E-mail : webmestre(at)lscdndg(dot)org
Phone number: (514) 342-9988

This cookie policy was last synchronized with cookiedatabase.org on 11/06/2024

 

Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce is committed to keeping this website up to date in a timely manner. If you encounter a problem or outdated data, we would appreciate it if you let us know. Please indicate where on the website you found the incorrect information. We will review it as soon as possible. Please send your response by email to: webmestre(at)lscdndg(dot)org.

We are not responsible for losses resulting from inaccuracies or omissions, nor for losses resulting from problems caused by or inherent in the dissemination of information via the Internet, such as disruptions or interruptions. When using web forms, we strive to minimize the number of required fields. For any loss suffered as a result of using data, advice, or ideas provided by or on behalf of Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce via this website, Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce assumes no responsibility.

The use of the website and all its components (including forums) is subject to the terms of use. Simply using this website implies knowledge and acceptance of these terms of use.

 

Responses and personal information requests submitted by email or using a web form will be treated the same as letters. This means you can expect a response from us within a maximum of one month. In the case of complex requests, we will inform you within one month if we need a maximum of 3 months.

 

All personal data you provide to us in connection with your response or information request will only be used in accordance with our privacy policy.

Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce must make every effort to protect its systems against any form of unlawful use. Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce must implement appropriate technical and organizational measures to this end, taking into account, among other things, the state of the art. However, it cannot be held responsible for any damage, direct and/or indirect, suffered by a website user, resulting from the unlawful use of its systems by a third party.

Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce disclaims any responsibility for the content of websites to which or from which a hyperlink or other reference is made. The products or services offered by third parties are subject to the applicable terms and conditions of those third parties.

This website is therefore built according to the WCAG 2.1 level AA guidelines. These guidelines are internationally recognized agreements on the accessibility, sustainability, interchangeability, and visibility of websites.

All intellectual property rights to the content of this website are owned by Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce or by third parties who have placed the content themselves or from whom Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce has obtained a license to use.

Copying, distribution, and any other use of these materials are prohibited without the written permission of Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce, except where and to the extent stipulated by mandatory regulation (such as the right to quote), unless otherwise indicated by the content.

If you have any questions or accessibility issues with the site, please feel free to contact us.

The Terms of Use (TOU) of our website were last updated on 06/12/2024.

 

1. Acceptance of Terms

By accessing and using the Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce (hereinafter “LSCDNDG”) website, you agree to comply with and be bound by these Terms of Use (hereinafter the “Terms”). If you do not agree to these Terms, please do not use our website.

 

2. Changes to the Terms

LSCDNDG reserves the right to modify these Terms at any time. We recommend that you regularly review this page to be aware of any changes. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

 

3. Use of the Website

3.1 Content

The content on our website is intended to provide general information about LSCDNDG and its activities. We strive to maintain accurate and up-to-date information, but we do not guarantee the accuracy, completeness, or timeliness of the information provided.

3.2 Authorized Use

You are authorized to use our website only for lawful purposes and in accordance with these Terms. You agree not to use our website for:

• Any illegal or fraudulent activity.
• Transmitting any harmful, offensive, or otherwise inappropriate content.
• Interfering with the normal operation of our website.

 

4. Intellectual Property

All intellectual property rights related to the content of our website, including text, graphics, logos, images, and software, are the property of LSCDNDG or its licensors. Any unauthorized reproduction, distribution, or use of these contents is strictly prohibited.

 

5. Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for your convenience only. LSCDNDG has no control over the content of these websites and assumes no responsibility for their content or use.

 

6. Protection of Personal Information

Your use of our website is also governed by our privacy policy, which details our practices regarding the collection, use, and protection of your personal information. By using our website, you consent to our collection and use of your personal information in accordance with our privacy policy.

 

7. Limitation of Liability

LSCDNDG shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your access to or use of our website, including, but not limited to, any loss of data or profits, even if LSCDNDG has been advised of the possibility of such damages.

 

8. Indemnification

You agree to indemnify and hold harmless LSCDNDG, its employees, agents, and representatives, from all claims, liabilities, damages, and expenses (including legal fees) arising out of your use of our website or your violation of these Terms.

 

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the province of Quebec and the federal laws of Canada applicable therein. Any dispute arising out of these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of the province of Quebec.

 

10. Contact

For any questions or concerns regarding these Terms of Use, please contact us at:

Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce

4880 Van Horne Avenue, Montreal, QC H3W 1J3 Canada
Website: https://www.lscdndg.org
Email: webmestre(at)lscdndg(point)org
Phone number: (514) 342-9988

This imprint was last updated on 06/11/2024.

The owner of this website is:

Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce (Non-Profit Organization)

4880 Van Horne Avenue, Montreal, QC H3W 1J3 Canada
Email: info(at)lscdndg(dot)org
Phone number: (514) 342-9988

The legal representative(s) of Loisirs Sportifs Côte-des-Neiges–Notre-Dame-de-Grâce:

1. Chair of the Board of Directors: Louis-Philippe Caron
2. Executive Director: Claudine Perreault
3. Website Manager: Adama Diop